Public relations (PR) is the practice of managing the flow of information between an organization and its publics.[1] Public relations - often referred to as PR - gains an organization or individual exposure to their audiences using topics of public interest and news items that do not require direct payment.[2] Because public relations places exposure in credible third-party outlets, it offers a third-party legitimacy that advertising does not have.[3] Common activities include speaking at conferences, winning industry awards, working with the press, and employee communication.
PR can be used to build rapport with employees, customers, investors, voters, or the general public.[4] Almost any organization that has a stake in how it is portrayed in the public arena employs some level of public relations. A number of specialties exist within the field of public relations, such as Investor Relations or Labor Relations.
The Public Relations Society of America (PRSA) claimed in 1988: "Public relations helps an organization and its publics adapt mutually to each other."[5] According to the PRSA, the essential functions of public relations include research, planning, communications dialogue and evaluation.[6]
Edward Louis Bernays, who is considered the founding father of modern public relations along with Ivy Lee, in the early 1900s defined public relations as a management function which tabulates public attitudes, defines the policies, procedures and interests of an organization. . . followed by executing a program of action to earn public understanding and acceptance" (see history of public relations).
Today, "Public Relations is a set of management, supervisory, and technical functions that foster an organization's ability to strategically listen to, appreciate, and respond to those persons whose mutually beneficial relationships with the organization are necessary if it is to achieve its missions and values." [7] Essentially it is a management function that focuses on two-way communication and fostering of mutually beneficial relationships between an organization and its publics.
Building and managing relationships with those who influence an organization or individual’s important audiences has a central role in doing public relations.[8]
from Wikipedia.com
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